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FAQ


How long can I keep my seaweed product before it goes off?

You can use This is Seaweed products for two whole years! The shelf-life of our products is 24 months.

How do I store the products?

Please store our products in a cool dry place away from direct sunlight.

What about the organic certification?

We are very proud to be awarded an organic certificate by the Irish Organic Farmers & Growers Association (IOFGA). Please read more about our organic certificate under this link.

Methods of payment

We accept the following credit cards: American Express, MasterCard and VISA.

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Shipping

Shipping costs are 4.50 € for Ireland and 5.90 € for the rest of Europe. Your shipping costs will be shown on the final checkout page and you will have the option to decline your order if you decide not to.

We use An Post to deliver orders.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, please make your sure that your item is unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges

If your item is defective or damaged, we are happy to replace it. If you need to exchange it for the same item, send us an email at paul@thisisseaweed.com and send your item to: This is Seaweed, 8 Allen Park Road, Stillorgan, Co. Dublin, Ireland. Thank you!

Any questions?

We are happy to help! Just drop Paul an e-mail: paul@thisisseaweed.com